Dear Students:
We appreciate your selecting Ramapo College of NJ to enhance your career goals and wish you much success.
Ramapo e-Mail is the official means of communicating to students at Ramapo College. We strongly recommend that you check your Ramapo e-Mail account on a regular basis.
In addition to checking your Ramapo e-Mail account, it is important to log onto the secure real-time Ramapo Self-Service portal (click here) to periodically view your student account. Account balances can change when additional charges, such as a parking fine, or financial aid is reduced. In many instances, students are not aware that they have a balance due on their account. A balance due may hold you up from registering, viewing your grades, getting a transcript, or receiving your diploma.
We look forward to serving you.
Sincerely,
The Office of Student Accounts Staff
Welcome to the Office of Student Accounts home page. The Office of Student Accounts is a department under the Office of the Controller. Functions include cashiering, billing, collection of current and delinquent accounts, disseminating of accurate information relating to a student’s financial account, calculating and processing student refunds, and providing and maintaining tuition payment plans, and Lifetime Learning Tax Credit and HOPE Scholarship 1098-T form information. The Office of Student Accounts is the primary manager of student accounts.
It is the mission of the Office of Student Accounts to safeguard the assets of the College while providing professional, courteous, and efficient service to students, parents, college personnel and external agencies and organizations. In this capacity, the Office of Student Accounts will adhere to all departmental, College, State, and Federal policies and procedures.
Our primary focus is upon customer service and fiscal responsibility.
We strive to:
- Provide accurate and timely student accounts information
- Ensure that payments and credits are properly applied
- Provide convenient services to all college constituents
- Serve all customers with efficiency and respect
- Implement payment polices that are reasonable and with consideration for revenue objectives
- Minimize delinquent, defaulted and uncollectible student accounts
- Seek technological solutions for the improvement of customer service
Our fiscal responsibility to the College necessitates a proactive approach to the collection of all outstanding indebtedness. By enrolling at Ramapo College, a student is accountable to pay all of the charges incurred for a given term by the published deadline. However, the Office of Student Accounts makes every effort to accommodate families experiencing financial difficulties. Please communicate with the Office of Student Accounts if there are extenuating circumstances that prevent you from paying your term bill on time.
It is imperative that all students and parents become familiar with our policies and procedures (available on this Website), as well as payment and financial deadlines. You should also familiarize yourself with the functions and policies of the Office of Financial Aid and the Office of Residence Life. The majority of problems that a student or parent encounters can be simply avoided by complying with established policies, procedures, and deadlines.
We trust that you or your student will have a very positive experience here at Ramapo College. If this office can be of assistance, please don’t hesitate to call, write or e-mail your concerns.
