Policy and Procedure

Please carefully read the registration policies and procedures completely before registering for an online course.

Effective Summer 2020 term will transition to the Learning Management System known as Canvas.

 How do Ramapo College online courses work?

• Classes will be held on Canvas Learning Management System.
• You MUST contact your professor for any additional hardware and software requirements.
• Familiarize yourself with the learning management system.
• Your e-mail username and password are the login information required to access each system.
• Classes will be held on a regular basis; some will be self-paced, but some will require you to meet at specific times (generally in small groups, to be arranged by your professor according to your schedule).
• Check with your professor to verify when courses will be held.
• Review the professor’s syllabus on the Canvas Learning Management System.
• Verify that you have the correct materials and textbooks required for the start of your class.

Admission for New Students (Not Required for Matriculated Ramapo Students)

• Review the admission instructions for non-matriculated student on the Admissions website.
• Review the Academic Calendar for deadline dates.  (Select future calendar to select the correct term.)
• Submit the completed form and documentation to the Admissions Office.  These documents can be faxed or mailed to this office.
• Once the documents have been received, a Ramapo ID Number (R number) and pin will then be issued.  A Ramapo ID number and pin are required to register for all classes.
• It is the student’s responsibility to register on the web for all their courses.

Academic Advising

• All students should obtain advisement before registering for courses.  Visiting students should obtain advisement from their home institution before taking a course at Ramapo.

Registering for the course

• Look up course of interest under the Schedule of Classes.
• Review the course details for the pre-requisites and requirements for the course.
• A limited number of seats are available for these courses.
• The last day to register for courses is the first day of each session.
• Register online for the class you wish to take.
• Once registered, please review the “Important Questions To Ask Concerning Online Courses” for additional information.

Tuition and Course Fee

• Payment options and information can be found on the Student Accounts.

Financial Aid

• Please review the Financial Aid website for additional information.

Drop Policy

100% Drop Policy

• Review the Academic Calendar for the 100% Drop Deadline Dates. (Choose future calendar to select the correct term.)
• Students can drop their courses at 100% from the start of registration until the end of the add/drop on the Web.

50% Drop Policy (Online Courses Only)

• Review the Academic Calendar for 50% Drop Deadline Dates
• Students can drop their courses at a 50% refund on Ramapo Self Service.  Please review the Academic Calendar for important deadline dates.
• It must be sent to:registrar@ramapo.edu by the published deadline date.

Withdrawal (Online Courses Only)

• Withdrawal from a course can be completed online in Ramapo Self Service or a request can be submitted via a student’s Ramapo e-mail account stating their intent to withdraw from the course.
• Please review the Academic Calendar for important deadline dates.
• Review the Office of the Registrar’s Homepage for additional information on the withdrawal policy for Ramapo College.

Incomplete Policy

• Please review the Office of the Registrar’s Homepage for additional information on the incomplete policy for Ramapo College.

Cancellation Policy

• The college reserves the right to cancel any course for which enrollment is insufficient.  Students may then register, without penalty within regular registration deadlines, for another course of equal credit or receive a refund of tuition and fees.  The College also reserves the right to change faculty assignments, day and times when necessary.  All registration adjustments are transacted via the Web.

Additional Help

• Academic – Please contact the professor via e-mail.
• Tech/User Support/Cavas Learning System Login Issues – Contact Information Technology Services  at helpdesk@ramapo.edu or call 201-684-7103.
• Registration – Office of the Registrar registrar@ramapo.edu or call 201-684-7695.
• Payment Information – Contact the Student Accounts Office at studentaccts@ramapo.edu or call 201-684-7495.

Important Questions to Ask While Taking an Online Course

Are online courses for me?

 

How do I register for Course(s)?

Visit Ramapo College Self Service to register for an online course.

How do I set up a Ramapo e-mail account?

• All Students MUST set up their Ramapo e-mail.  All written correspondence must be sent using your Ramapo e-mail.

• New Students: To set up a Ramapo e-mail account visit Ramapo e-mail and click on “Activate E-mail Account”.  You will eligible to set up your e-mail account within 24 hours of receiving your Ramapo ID number.  A valid Ramapo email account is required to register for classes.
• Help: If you forget your Ramapo e-mail username and/or password, contact Ramapo ITS.

Will there be any additional requirements for this course?

• Contact your instructor via e-mail for additional online requirements  

How do I order my textbooks?

• To order textbooks please visit the Bookstore.
• Click on “Visit Our Official Online Bookstore” and follow the instructions.

Will there be an online orientation and/or established online meeting schedule?

Online students should receive a confirmation e-mail with instructions ONE WEEK prior to your first meeting online.  This e-mail will have orientation instructions so it is imperative that you regularly check your Ramapo e-mail.  If you do not receive this information please contact your instructors.

• Review your detailed course schedule to make sure that you are aware of the start date for the course and the end date for the course.

Who do I contact if I need additional help?

• Academic – Please contact the professor via e-mail.
• Disability Accommodations – Contact the Office of Specialized Services at oss@ramapo.edu or call 201-684-7514
• Tech/User Support/Canvas Login Issues – Contact Information Technology Services at helpdesk@ramapo.edu or call (201) 684-7103.
• Registration – Contact the Office of the Registrar registrar@ramapo.edu or call (201) 684-7695.
• Payment Information – Contact the Office of Student Accounts at studentaccts@ramapo.edu or call (201) 684-7495.