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2. Sick Leave Policy
Inquiries are frequently directed to the Department of Human regarding procedures in the use of sick time. Detailed below is the College’s Sick Leave Policy for your reference.
3. Supervisor’s Role Supervisors can reduce absenteeism by making sure employees understand the importance of coming to work every day on time. Employees are not supposed to use all available sick time. Sick leave is a benefit not to be used indiscriminately. Approved sick leave is to be used only in situations of injury or illness and only when needed. The State is very generous in allowing 15 sick days per year, which can be carried over from year to year, with entitlement to a lump sum payment of half the unused sick days at the time of retirement. Employees need to understand they may need this benefit for an extended illness. During the pre-employment interview, the proper use of sick time is explained to prospective employees by the People Operations and Employee Resources Department (POERD). However, it must be reinforced by the supervisor. The expectation of good attendance and punctuality should be communicated to new employees and should be reinforced regularly and consistently. When an employee has called in sick, the supervisor should comment on the absence immediately upon his/her return. An informal conversation should be initiated by the supervisor welcoming the employee back and inquiring about the reason for the absence. This discussion should be friendly and supportive rather than disciplinary. It merely lets the employee know the supervisor cares and that no absence is overlooked. (If the supervisor does not comment on an absence, the message is that either the supervisor did not notice or that the supervisor does not care whether or not the employee comes to work.) No employee, no matter how good his or her attendance record, should return to work after an absence without the supervisor’s commenting on the fact that the employee’s absence was noted. If the supervisor suspects sick leave is being abused, a more formal interview needs to be conducted. Patterns of abuse may include, but are not limited to, taking the same day of the week off on a regular basis, or taking sick time before or after a holiday, vacation, weekend, or other scheduled day(s) off. Proof of illness or injury may be required when there is reason to believe there is abuse, an employee has been absent for five or more consecutive work days, or an employee has been absent on sick leave for more than an aggregate of 15 days in a 12-month period. You may wish to contact the People Operations and Employee Resources Department (POERD) to discuss this type of situation. In such instances, disciplinary action may need to be considered. Employees are required to call in before their scheduled work time when they are unable to work because of illness or injury in accordance with the policies in each unit. Other absences, including vacation time, personal time, and compensatory time, must be requested and approved in advance of the date of the absence in accordance with the policies in each unit. Except for emergencies, all absences must be requested in advance and approved by the supervisor. Employees should be guided by their collective bargaining agreements and procedures established within their work unit. Non-emergency absences not requested in advance are considered unauthorized. Supervisors are responsible for monitoring attendance of their staff and taking appropriate action. This may include requiring medical evidence to be submitted to the People Operations and Employee Resources Department (POERD) if there is concern about use of sick time. If you have any questions about the sick leave policies and procedures, please contact the People Operations and Employee Resources Department (POERD) at extension 7506. *This is considered a confidential medical record, to be maintained in the People Operations and Employee Resources Department (POERD) only. Supervisors and managers will be informed about necessary restrictions in the work or duties and any necessary accommodations. Updated January 2010, November 2012
See State Employee Benefits Section of the Employee Handbook See Summary of Benefits Package for Classified Employee See Summary of Benefits Package for Unclassified Employee See http://www.state.nj.us/treasury/pensions/shbp.htm Questions should be referred to the Benefits Office of the People Operations and Employee Resources Department (POERD).
If there are questions concerning this Emergency Closing Policy, please contact the People Operations and Employee Resources Department (POERD). Appropriate information will be provided to the radio stations listed below:
WINS – 1010 AM WGNY – 1220 AM ENERGY 103.1 FM WGHT – 1500 WCBS – Newsradio 88 – 880 AM
5:00 AM to 9:00 AM 6:00 AM to 10:00 AM 6:00 AM to 10:00 AM 6:00 AM to 10:00 AM 6:00 AM to 10:00 AM
www.ramapo.edu – announcements will be posted as available
Alert Me Now – Those who have signed up for Alert Me Now will receive messages as available.
You should be guided by instruction for Ramapo College faculty and staff and students, not State office closing ordered by the Governor.During complete closings of the College (offices closed, classes canceled), a sign will be placed by the Public Safety Booth at the main entrance to the campus.
Units are encouraged to develop telephone call chains with home telephone numbers of unit faculty and staff to disseminate information regarding College closings during inclement weather.
Because our telephone system is unable to handle effectively the increased volume of incoming calls during emergency circumstances, we have an announcement service at 201-236-2902. College closing information will be on this line during snow emergencies.
Also known as the Buckley Amendment, this is the Federal legislation that governs education rights and privacy. This legislation protects students both past and present.
ONLY THE REGISTRAR’S OFFICE MAY GIVE A STUDENT AN OFFICIAL TRANSCRIPT
The consequences for giving misinformation or disclosing these kinds of protected information are quite serious. Aside from being a very poor representation of Ramapo College, releasing any of this information could put a student in serious harm in a number of ways – financially, and quite possibly, a student’s very safety could be jeopardized. Any time information is released there is a real opportunity for it to be used fraudulently. Finally, the ultimate liability: the law states that any institution violating the Buckley Amendment can lose its funding.
With such wide usage of electronic equipment, some of the old physical safeguards have been lost, such as file cabinets and offices that can be locked. While electronic correspondence has become so free and easy, we must remember how vital privacy is; how important and confidential all of the information we handle is; and especially, how easily systems can be misused. ITS does have some safeguards against misuse of College systems, such as alarms that signal wrongful, unauthorized intrusion into the system; however, each one of us must do everything possible to secure our data – this includes everything from keeping passwords secret and logging out of computers to protecting information in word processing documents. Although many of us believe that we are all basically honest people, it is key to remember that the review of ANY computer data that is not directly related to your job is illegal, unethical, and inappropriate.
There is a Right to Know law which states that records of government agencies must be accessible to the public. This does NOT include personnel records and confidential employee information other than: name, title, position, salary, and length of service. In addition, there must be a public need for this knowledge; it does not mean that employees’ information is open to general inquiries and/or scrutiny, or that a raise can be demanded on the basis of another employee’s salary.
Some key points to remember when handling any type of confidential information, whether computer, student, or employee records:
NOTE: Please shred confidential information or place in shredding receptacles located around the campus.
Consider using this language for all applicable job descriptions in your unit, “Safeguards the confidentiality of departmental or office administration by exercising discretion in communicating information to faculty, students and staff, and handling departmental records and files, personnel actions, grade reports, merit, promotion and tenure decisions, and similar confidential materials.”
Find real solutions to today’s tough problems. Find real understanding for confusion, depression, anxiety, and anger. Find help and hope when you need it most.
Bridging the gap between problems and solutions The Employee Consulting Associates provides our Employee Assistance Program. This is a confidential counseling referral service for all College employees at no cost. It may be used in any of the following circumstances:
The Employee Consulting Associates can be reached by calling 1-888-291-1524. Additional information is available in the People Operations and Employee Resources Department (POERD) and on the People Operations and Employee Resources Department (POERD) web page (Employee Assistance Program).
Details follow. For additional details, please contact the People Operations and Employee Resources Department (POERD) on extension 7506.
The Service Awards Program acknowledges faculty and staff upon completion of each five years of employment with the State of New Jersey (i.e. State employment served outside Ramapo College will count). Years of employment are determined in accordance with the New Jersey Administrative Code 4A:6-6.8. Awards consist of certificates and gift items which are presented at the annual Service Awards reception.
Purpose To provide a formal mechanism that will encourage faculty and staff to make suggestions that will produce a notable economy or improve service to the public, student or employee safety, or student or employee welfare. Eligibility Any faculty or staff below the level of Vice President and employed by Ramapo College at the time of the submission are eligible to participate in the suggestion program. Eligible Suggestions An eligible suggestion is defined as a constructive idea whose design and purpose is to help solve a problem, improve operations or procedures, reduce costs, or make Ramapo College a better place to work. The suggestion must be original, or a new application of an old idea; the suggestion must be implemented; there must be a casual relationship between the suggestion and implementation of the improvement. Topics not eligible for consideration include complaints and criticisms, wage and salary issues, and non-business concerns. Suggestions not eligible for an award are those which are part of an employee’s duties and which the employee has the authority to change or the responsibility to bring to the attention of a supervisor; those concerning routine maintenance of buildings and grounds which should normally be reported; and those that do not propose a method or way to make an improvement. How to Submit a Suggestion All suggestions to be considered for evaluation must be submitted in writing to the People Operations and Employee Resources Department (POERD). While there is no prescribed form for the suggestion, there are certain items that must be on each suggestion submitted for consideration. They are:
The People Operations and Employee Resources Department (POERD) will “log” the suggestion and forward it to the Suggester’s supervisor as well as to affected parties for comment. The suggestion with all documentation and comments will be forwarded to Senior Staff for their decision regarding implementation of the suggestion. (Senior Staff may appoint a Suggestion Awards Committee each year). The suggestion will be evaluated based on:
Approved Suggestions For suggestions that are approved by Senior Staff for implementation, awards may be made at the discretion of Senior Staff. Awards for money saving suggestions will be 10% of the first-year gains or savings, up to a maximum of $10,000. If it is not possible to determine monetary savings, a cash award may be based on effectiveness of the solution and seriousness of present problem. Awards for suggestions that do not result in easily-measured gains may be considered by Senior Staff. Such awards may be small cash prizes or selected gift items. All awards are subject to federal and state taxes.
This award is to recognize some special accomplishment or contribution. It is up to the employee’s supervisor/unit director to recommend the employee for special recognition. The supervisor/unit director must provide significant justification about why the employee has earned special recognition. The award would be a certificate or prize. Types of contributions or accomplishments to consider are:
Awards will be at the discretion of Senior Staff. A maximum of two such awards per year will be given. Recognition Awards Program Policy
Unclassified Staff
Classified Staff
Fixed Work Week
NL – “No Limit” – Exempt from Fair Labor Standards Act NE – Not exempt from Fair Labor Standards Act but may have variable schedule Overtime Policy – See Overtime section of Employee Handbook Compensatory Time Policy – See Compensatory Time Policy of Employee Handbook Unit Heads need to keep in mind that different categories of employees have different entitlements, belong to different bargaining units with different contracts, different overtime/compensatory time issues.
Ramapo College keys Ramapo College uniforms Ramapo College Library materials Access cards/stickers for the disabled parking areas Employee I.D. card College purchased computer equipment/software All College-related business records including electronic records and files Any other College property
Facilities Public Safety Library Public Safety People Operations and Employee Resources Department (POERD) ITS Unit Head as appropriate
Ramapo College of New Jersey (the “College”) may sponsor foreign nationals for work visas to be employed by the College on a temporary or permanent basis, as needed. It must be understood, however, that immigration regulations are complex and the process may be time-consuming. In addition, the decision to hire a foreign national employee requires a commitment of resources; therefore, no such hire will be made without authorization from the Provost. The College as the employer, and the foreign national as the employee, both have responsibilities and obligations related to the various visa processes and procedures. The College will, in its sole and absolute discretion, assist candidates in the process of attaining appropriate visa status, and will pay those fees that are required by law. The employee shall be responsible for maintaining appropriate visa status to be authorized to work at the College, if and when applicable, and will pay any fees not absorbed by the College. The College may, in its sole and absolute discretion, seek repayment for any funds advanced in connection with the immigration services being advanced for any employee provided that the reimbursement of such monies is permitted by law.
The following procedure serves to clarify institutional and employee responsibilities and obligations for the hiring of non-resident aliens as well as to ensure consistency of procedures for such hires. It is important to note that certain procedures for nonimmigrant and immigrant visas are different and will be more thoroughly outlined in subsequent documentation pertaining to same.
The Office of International Student and Scholar Services (ISSS) at the Roukema Center for International Education (RCIE) is responsible for overseeing both nonimmigrant and immigrant visa application processes, including compiling the necessary documents and fees for submission of applications to the Department of Labor (“DOL”), the U.S. Department of State (“DOS”) and to the U.S. Department of Homeland Security (“DHS”), and U.S. Citizenship and Immigration Services (“USCIS”) for the visa in question. ISSS ensures that the College maintains compliance with all applicable laws and regulations set forth by the DOL, DOS, DHS, USCIS, and other government agencies related to international students, faculty staff, or other international visitors, and their accompanying dependents. The ISSS will also assist with the renewals/extensions of nonimmigrant visas as needed. International Student and Scholar Services is the only unit officially authorized to represent Ramapo College with regard to processing the Labor Certification and all visa documents (F-1, J-1, H-1B, LPR, O-1, TN etc.) of nonimmigrant aliens for all schools. Only the Deans or the Hiring Managers will be authorized to sign the support letter and the Competitive Recruitment Report for the PERM Labor Certification to be submitted to the USCIS and DOL respectively. Samples of the support letter/report will be provided by the ISSS. Preparation and planning for immigration applications will be performed in coordination with the College’s People Operations and Employee Resources Department (POERD) and ISSS. The People Operations and Employee Resources Department (POERD) will notify any union of any application for either nonimmigrant or immigrant status for a potential employee as is required by the law and by policies in any Collective Bargaining Agreement between the College and the union. The People Operations and Employee Resources Department (POERD) is responsible for monitoring the non-immigrant status of foreign national employees who are placed on the College’s payroll to ensure that all employees are authorized to work in the United States and have satisfied the Department of Homeland Security’s I-9 Employment Eligibility Verification Form requirements for the time that they remain on the College’s active payroll. Nonimmigrant (e.g., H-1B, O-1, TN, J-1, F-1) and immigrant (PERM/”Green Card”) visa status can be requested for tenure-track faculty and full-time staff on a temporary or permanent basis, as needed. A determination whether to process a case “in-house” or to refer it to a private attorney is made on a case-by-case basis, depending upon variables such as type of case, level of expertise required, employment category that provides the best fit of individual qualifications, history of non-immigrant visa status, time allowance, terms of employment, etc. Review of available options is based on documentation and information provided by the nonimmigrant foreign national, followed by preliminary dialogue with the immediate supervisor who would support the permanent residency application. Staff members must hold a permanent position at the College and must have been employed at the RCNJ in H-1B or O-1 visa classification for at least two years in order to be eligible for sponsorship for permanent residence by the College. Staff must obtain approval from ISSS if the Permanent Labor Certification Application is to be processed by an outside attorney. ISSS will consult with the Provost’s Office if attorney costs may by incurred by the College. If a foreign national is authorized by ISSS to retain the service of an attorney for any visa categories, ISSS must sign any formal documentation including USCIS Form G-28, Notice of Entry of Appearance as Attorney or Representative, as the official representative of the College. Other hiring officials, faculty members or staff members are not authorized to sign on behalf of the College. Under no circumstances should the hiring department make any commitment of sponsorship for permanent residence to the employees and should be referred to ISSS for preliminary consultation. The College will pay for the government instituted application processing fees and for attorney fees accompanying the filing of either a nonimmigrant or immigrant visa application, if necessary and as required by law, and in the sole and absolute discretion of the College. The College will not pay for premium processing fees or associated attorney fees for premium processing. Exceptions will be made for premium processing fees paid only where such filing is clearly for and on behalf of the College’s benefit and the fees are clearly delineated as a College business expense, such as, where recruitment efforts have not produced a viable candidate, and timing is a factor. Approval by the Provost in consultation with ISSS for such delineation shall be required. Because nonimmigrant visa status is temporary in nature, and carries a specified term limit, it may be necessary for the employee to renew his/her nonimmigrant visa in order to remain employed by the College or to attain permanent resident status to continue employment at the College (this is especially the case if a job offer is made after the prospective employment candidate has been on a nonimmigrant visa). The College is fully responsible for attorney fees and advertising costs associated with the PERM labor certification process, a necessary component of the permanent residency process for some prospective employees, and any other fees that may be incurred by the College in connection with the PERM Application (otherwise known as the “first step” to obtaining a green card or immigrant visa), as is now or hereafter required by law. By law, any prospective employee who does not have proof of work authorization (pursuant to the I-9 document verification requirements referenced above) may not be placed on or remain on the College’s active payroll and will not be permitted to perform any work until valid work authorization and identity documents can be provided pursuant to the Form I-9 document requirements. Employment verification on the Form I-9 shall be undertaken by the People Operations and Employee Resources Department (POERD) in a nondiscriminatory manner. The College shall not determine which documents the prospective employee should show in the verification process. That shall be the choice of the prospective employee. The verification shall be made on or before the date when the employee’s work authorization is due to expire. Any reverification shall take place in accordance with the employment verification rules promulgated by the DHS, the Office of Special Counsel for Unfair Immigration-related Employment Practices (“OSC”) and any other organization with rules that govern the employment verification process. All search materials must be transferred to the Roukema Center for International Education where they will be retained for six and one-half (6-1/2) years for federal auditing purposes.
The employee shall continue to be responsible for keeping his/her nonimmigrant visa status up to date in order to be authorized to work at the College. The employee shall inform the People Operations and Employee Resources Department (POERD) and International Student and Scholar Services (ISSS) within 180 days of any potential lapse of their immigrant or nonimmigrant status. The employee shall provide all necessary information required for submission of the nonimmigrant or immigrant visa application upon any request by the College or its legal counsel. The employee must provide timely notification to the Dean/Unit Head, ISSS at the Roukema Center for International Education, and the People Operations and Employee Resources Department (POERD) if the temporary status needs to be extended, or if there are any emerging issues with regard to the nonimmigrant status. The College shall not be responsible for assisting any spouse or children of the employee to either obtain or maintain their immigration status in the U.S. The employee is required to pay for any premium processing fees. Exceptions may be made for premium processing fees paid only where such filing is for the College’s benefit and the fees could be delineated as College business expenses, such as, where recruitment efforts have not produced a viable candidate, and timing is a factor. Approval of the Provost (or his/her authorized and designated representative) in consultation with ISSS for such delineation shall be required. Because the nonimmigrant visa status is temporary in nature, it may be necessary for the employee to renew their nonimmigrant visa, or to attain permanent residency status (green card) to continue employment at the College. The ISSS at the Roukema Center for International Education will assist in the renewal of nonimmigrant visa status. While the College will pay for attorney fees and advertising costs associated with the PERM labor certification process for permanent resident status, the employee shall bear all other costs required for the permanent resident application, including any and all associated attorney fees and related costs for the filing of the Form I-140 and subsequent adjustment of status application (I-495) (or consular processing) as required by each particular case. It is important to note that any foreign national employed by the College shall also be bound by all College policies, laws and regulations, including the Code of Conduct, ethics and reporting requirements, as required by any and/or all other Ramapo College employees. Should the College act, in any capacity, as a sponsor in connection with the immigration status of a foreign national employee, it is expected the employee will remain employed with the College for at least two years after attainment of permanent residency (unless a contract is not renewed or the employee is discharged for cause). Failure to remain employed with the College for two years after attainment of permanent residency (green card) shall give rise to an obligation by the employee to reimburse the College for “liquidated damages” (not a penalty) for expenses and fees associated with the permanent residency process (as permitted by law).
Board of Trustees Foreign Nationals Policy – 482 See also College Search Process October 16, 2009
Hourly, temporary positions are those considered not regular, recurring, established, and ongoing positions. They may be full or part-time, classified or unclassified, and have a fixed term of employment. Funding sources vary and may include grants. Employees in hourly, temporary positions are paid out of salary blanket accounts and are hired for a special project or purpose. Search procedures for such hourly, temporary employees may be waived with the approval of the Director of Affirmative Action and Workplace Compliance for unclassified staff and the Director of People Operations and Employee Resources Department (POERD) for classified staff. Procedures regarding the employment of hourly temporary employees follow:
Staffing Requisition Form should be used to request approval for temporary, hourly, non-student employees (those employees not in regular budgeted lines) paid out of a salary blanket account. Individuals may not begin to work until the Staffing Requisition Form is completed with all necessary authorizations. Rate of pay must be established in consultation with the People Operations and Employee Resources Department (POERD). A job description is required for this purpose. Salary blanket accounts may be established through the Office of Budget and Fiscal Planning (Maria Krupin, extension 7762). Grant accounts may be established through Institutional Advancement (Russell Reinhardt, extension 7479). Completed Staffing Requisition Forms should be submitted to the Director of People Operations and Employee Resources Department (POERD) with all applicable documentation attached. Employment letters will be issued by the People Operations and Employee Resources Department (POERD) prior to the start of the assignment. For the hire of student workers, please contact the Cahill Center or go the Supervisor’s Guide to the Student Assistant Program.
There are a variety of documents that are considered “job descriptions.” Each document serves a different type of purpose.
Each position at Ramapo is assigned an official “State” title (e.g. Professional Services Specialist 3, Director 2, Secretarial Assistant 3). For each such title there is a “job specification” which provides a description of the position in a broad and comprehensive way. Job specifications include a job definition or job summary, examples of work, education and experience requirements, and job knowledge, skills and abilities necessary to do the work. See Job Specifications on the People Operations and Employee Resources Department (POERD) web page.
The College’s performance appraisal systems require job descriptions to be developed in a way that performance of the work can be evaluated. For PAR, Section 1, Job Expectations, lists Job Responsibilities and Essential Criteria for the purpose of evaluating work performance. For PAS, Part 1 lists Major Duties and Responsibilities, Goals and Projects for the same purpose. For assistance in developing these documents, see the People Operations and Employee Resources Department (POERD) for PAR or the Office of Employee Relations for APAS.
This document is used to describe a job in the classified sector for the purpose of appropriately classifying the position. The information includes work (duties) performed, percentage of time and order of difficulty, and supervisory responsibilities. Please refer to the Reclassification Procedures for Classified Staff for additional information.
Job descriptions provide a general overview of a particular position and should include a position title, job definition or summary, specific examples of work or tasks actually performed, essential education and experience requirements of the position, and additional skills, knowledge and abilities that would be useful for the individual to possess. Reporting relationships should be indicated and the document should be dated. Job descriptions are used to develop postings and ad copies when a vacancy needs to be filled. Job descriptions are used during the search process to provide a realistic description of the position, and are provided to new employees upon hire. They also may be used for classification review, although additional details are required for such an analysis, such as percentage of time spent on tasks, order of difficulty, and other relevant data. (Please see Reclassification Procedures for Unclassified Staff and Reclassification Procedures for Classified Staff on the HR web page for additional details.) Every employee should have an up-to-date job description. Job descriptions should be reviewed annually and updated if necessary. Job descriptions which describe a specific position are different from job specifications which describe a category of jobs. They are also different from the Performance Assessment Review (PAR) form used to evaluate classified staff or the Annual Performance Assessment System (APAS) form used to evaluate unclassified staff. Although job descriptions should not be excessively lengthy, it is important to include all “essential functions” of the job, which should be listed in order importance. The essential functions of a job are those “fundamental job duties” that an individual who holds the position must be able to perform unaided or with a “reasonable accommodation.” A job function may be considered essential if the reason the position exists is to perform that function; or the function is highly specialized so that the incumbent was hired to perform that function; or the function is highly specialized so that the incumbent was hired to perform the particular function. In addition, if the job has specific physical requirements (such as lifting, bending, and reaching) or requires using certain equipment, this is important information to include in a job description. We also encourage the following language to be included in all applicable job descriptions, “Safeguards the confidentiality of departmental or office administration by exercising discretion in communicating information to faculty, students and staff, and handling departmental records and files, personnel actions, grade reports, merit, promotion and tenure decisions, and similar confidential materials.” Since virtually all of our jobs include computer work, a detailed description of software proficiency is required on all job descriptions. Below is a sample job description for your use and reference. Sample Job Description (DOC) Performance Assessment Review Sample for employees (pdf) Sample Job Specifications
Supervisors are cautioned not to allow alternate time off for overtime worked for fixed work week staff since such staff is entitled to time and one-half (in time or pay) for excess hours worked.
Arrangement must be made by all faculty to submit all grades, with provision for making up any INCOMPLETE or change of grade, and for securing departmental agreement for plans to vacate office space. When faculty/staff separate from Ramapo College, ITS terminates the employee’s network access on the first business day following the last day of employment. This includes e-mail, voice mail, network access, access to drives (“P” and “U”), My Luminis/Employee Self Service, Library on-line data base, and wireless access. Following an employee’s separation, the unit head should contact ITS to make arrangements for reimaging the former employee’s computer Failure to observe all of the above may result in delay in receipt of the final paycheck.
Copies of each of these completed documents are due in the People Operations and Employee Resources Department (POERD) on the dates outlined above. We ask for your cooperation so there will be no need for follow-up notices. You must meet with employees to develop each phase of the appraisal process. These meetings should be private and uninterrupted, and employees should have prior notice so they can come prepared to participate fully. The first meeting in the cycle should be to develop Section 1 – Job Expectations. Job descriptions should be reviewed and updated at this time. To develop the Job Responsibilities and Standards for Satisfactory Performance consider what the “essential functions” of the job are, why the job exists. Include the type of equipment which must be used and any physical requirements that are inherent in the work. Please use the Significant Events section to document significant events as they occur during the course of the rating cycle. No entries should be made on the Significant Events sheet without the knowledge of the employee. This documentation is important in justifying the rating assigned in the event of a challenge. Using the document also ensures ongoing communication. Supervisors of employees who are performing below acceptable standards should be in touch with the People Operations and Employee Resources Department (POERD) to review the situation and discuss available options. Effective performance reviews can be an important tool for encouraging excellent work. Performance reviews benefit all concerned — the employee, the supervisor and Ramapo College. The performance review process provides a useful framework for better communication between the supervisor and the employee. Improved communication about expectations and job performance helps foster employee productivity, personal satisfaction, rewarding relationships, and effective problem solving. Goals of the system are to:
The College is committed to recognizing and rewarding good job performance through an impartial, equitable and understandable appraisal process which should become an integral part of how we conduct business at Ramapo. It is hoped that the successful use of the Performance Assessment Review System for classified (“civil service”) staff will result in the attainment of personal, unit, division and College goals. We look forward to your cooperation in submitting copies of the documents outlined above on the dates specified. Supervisors themselves will be evaluated in part by how well they manage and supervise their staff, and this will include how performance appraisals are conducted.
The Position Review Committee’s charge is to analyze and review current and future staff positions in order to facilitate effective and efficient institutional staffing decisions based on established criteria. The PRC reviews the following types of staffing requests:
Review Criteria Each staffing request is reviewed within the context of the entire organization. The following criteria are considered during the review:
Outcomes and Assessment The Position Review Committee makes recommendations to the President’s Cabinet. The Committee’s effectiveness is measured by annual reports detailing the following:
Membership Vice President for Administration & Finance Chief Planning Officer Director of People Operations and Employee Resources Department (POERD) Chief of Staff to the President Manager with “D” classification (the PRC nominates 3 individuals to serve a two-year rotating term to the President) Preferred qualifications: unit director with supervisory experience, at least 3 years’ experience in higher education, demonstrated ability to maintain confidentiality, ability to maintain objectivity and have an institutional perspective. Unit Director Responsibilities and Process
Manager/Requestor Actions
A. Vacancies and New Positions:
B. Reclassifications:
C. Reorganizations:
D. Bona Fide Offers of Employment: 1. Unit head submits to PRC prc@ramapo.edu: • Justification regarding the need to retain the employee • Written confirmation of the offer and request to match the offer 2. HR provides comparative salary data and position analysis (as appropriate) 3. PRC reviews the materials and consults with unit/division head and forwards its recommendation to the President’s Cabinet.
PRC Actions
Cabinet Actions
Appeals
In the case of disapproved actions, the requestor, Unit and Division head will be notified of the decision. The requestor must consult with the Unit and Division head regarding the Cabinet’s decision. The appeal must be approved by the Unit and Division head and must demonstrate one or more of the following: (1) New information that was not available at the time of the original request, (2) Clarification of information provided at the time of the original request, (3) Any significant change in budget, program, or operational circumstances Appeals are submitted to prc@ramapo.edu . The PRC will review the appeal, meet with the requestor, and make a recommendation to the President’s Cabinet. The Cabinet’s decision on appeals is final. 12/4/13
Notice of reappointment or non-reappointment of AFT full-time employees must be given in writing not later than:
Given these procedures, it is necessary for the College to develop internal deadlines to ensure an efficient orderly process. When establishing deadlines, it is important to leave sufficient time between each step in the process to allow for appeals if they are necessary. In addition, sufficient time must be allotted in the beginning of the process to allow supervisors and the next administrators in line to conduct a thorough review. Sufficient time must also be allotted at the end of the process since the Vice Presidents and the President must consider many reappointment applications. The College may change the Notify Date for managerial employees in their first or second year of service at any time, but for efficiency we keep it the same as the Notify Date for AFT employees. The following provisions pertain to multi-year contracts for AFT professional staff and managers:
The candidate may include any additional information that he/she deems appropriate.
At the April 25, 2016 meeting, the Board of Trustees approved the recommendation of the People Operations and Employee Resources Department (POERD) and Compensation Committee to change College policy by eliminating annual reappointments (Board of Trustee Policy 449 – Employment: Officers, Senior Administrators, and Managers). Effective July 1, 2017 manager reappointments will be eliminated and managers will serve in an at-will capacity. In addition, Officers (Vice Presidents) and certain Senior Administrators (Deans, Vice Provosts, and Associate Vice Presidents) may serve at the will of the President. Therefore, Managers are not required to request reappointment.
The Staffing Requisition Form is used to request approval for all hires except students. Regardless of funding source, the Staffing Requisition Form is used to establish a new position, make an emergency or temporary hire, make a regular replacement hire, or make an hourly hire. Old forms will no longer be accepted.
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U C I O A P R S V W Z ST PT CO AA D
AFT Unclassified IFPTE Crafts IFPTE Security IFPTE Maint., Ops. & Serv. CWA Admin. and Clerical CWA Professional CWA Primary Supervisor CWA Supervisory 2nd Level CWA Superv. 2nd Level (Confid) CWA Admin Clerical (Confid) CWA Admin Clerical (Confid) Student Part Time Coach Adjunct Faculty Managerial
The main College number is (201) 684-7500 which is answered by an automated attendant.
A listing of the “Automated Attendant Tree” is available athttp://telecomm.ramapo.edu/phonetree.html. A “Tipsheet” for voicemail features within the system can be found at http://telecomm.ramapo.edu/tipsandshortcuts.html. The On-Line Phone Directory listing is available at https://www.ramapo.edu/about/phone/ Please ensure that there is an individual staffing the extension listed for your department at all times during normal and/or publicized business hours. These extensions should also be checked frequently each day for any voice mail left on them. Those individuals responsible for incoming calls to the unit should understand the importance of extending a courteous and helpful response to callers. In some cases, that “voice” may be the caller’s first experience with Ramapo College of New Jersey, and, as we all know, first impressions are critical. Please record an “out-of-the-office” message on your extension if you plan to be away for more than a day with instructions to callers on whom else to call for assistance. Faculty and staff should provide direct-dial numbers to their audiences whenever possible. Please check the name recorded on the automated phone directory system, which should identify either the individual or the unit reached. To check how individuals are able to access you via your name, please dial “0” and press a few letters of your last name when prompted. The more letters entered, the shorter the list of possibilities becomes. If you identify a problem, please contact Seamus Doran at telecomm@ramapo.edu To make a change to the name or response, dial 7500, 31 for user options, and then 5. Follow the system prompting to complete the changes. Instructions on how to access features of the voicemail system relating to message retrieval, call transfers and the dial-by-name menu are found on the web at http://telecomm.ramapo.edu under the voicemail heading. Questions or concerns regarding the technical aspects of using the system should be directed to Telecommunications, Seamus Doran (sdoran@ramapo.edu). Concerns regarding the order of the telephone tree or the extensions listed or other general concerns should be directed to the Unit Head and by the Unit Head to the Director of People Operations and Employee Resources Department (POERD). I. Telephone Usage The telephone is one of the most important tools in the operation of the College. Since each telephone has its own number, bills will be generated by computer and will list all calls made from each instrument. A process has been set up to monitor these phone bills for cost analysis and to assure that only authorized calls are being made. College telephones are for use in conducting official business and should not be tied up for matters relating to personal business. However, occasionally, when personal telephone calls are necessary, they should be kept as brief as possible. At no time may long distance calls or toll calls of a personal nature be made at the College’s expense. Such calls should be charged to personal calling/credit cards. Please see the Responsible Use of Electronic Communications Policy. A. Telephone Courtesy: Tact and courtesy in handling telephone contacts are of vital importance to the College’s public relations. The telephone should be answered promptly, and on the first ring whenever possible. The person who answers the telephone should identify his/her office and him/herself immediately and courteously. If a message is being taken from a caller, all data should be recorded for the individual concerned. If the call is being transferred, remain on the line with the caller until the appropriate party is reached. B. Coverage of Telephone Units: Never leave office phones unattended. Always be sure that someone from your unit is there to answer a call. Voice mail should not be used as a substitute for staff coverage of telephones; rather, it should be considered a back-up for unavoidable times that you or other staff are unavailable.
A. Intra-College Calls Dial: Four digit number. B. Calls to 201 Area: Dial: 9 1 201 seven digit number. C. Calls to other Areas: Dial: 9 1 Area Code seven digit number D. Incoming Calls: When giving your telephone number to individuals off campus, please give your direct dial number, i.e., (201) 684-xxxx, so that people may reach you directly and not go through the main menu. E. Directory Assistance: 201 Area: Please be aware that “411” calls are charged to the College. Please consult with telephone directories located in the reception area of the People Operations and Employee Resources Department (POERD). Dial 9 411. Other Areas: Dial 9 1 area code 555-1212 F. Wrong Numbers: If you are dialing a number yourself and complete a call to a wrong number, please ask the telephone company operator for a credit (dial “9” then “0”). G. Collect Calls/Third Party Billing: There are to be no collect calls accepted on College telephones, and no third party billing will be accepted by the College. H. Correction to On-Line Directory: Each unit should have an individual responsible to update directory information such as phone extensions, e-mail addresses and room numbers (normally the Unit Secretary). Newly hired employees and separated employees will be listed or deleted in the directory by People Operations and Employee Resources Department (POERD). If you have any questions or need help in changing directory information, please e-maileharm@ramapo.edu I. Emergency Closings: In the event of inclement weather, the President will determine whether the campus will be closed or remain open, whether classes will be cancelled or delayed in starting, and when there may be an early closing. The appropriate information will be recorded on the College closings/special announcement number, (201) 236-2902. J. Telephone Security: Prevent unauthorized use of your telephone, i.e., keep office doors locked when you are away. As stated previously, calls will be monitored from each telephone instrument by a computer system. Therefore, all employees should be able to identify all calls transacted from their telephone instruments.
A. Accessing voicemail from your office extension
B. Accessing voicemail from within Ramapo from another extension
C. Accessing voicemail from outside Ramapo
D. Transfer callers directly to voicemail To transfer callers directly to voicemail from your extension instead of allowing a phone to ring:
E. Transfer to an extension while in the voicemail system To transfer to an extension while in the voicemail system without hanging up and calling back:
F. Access messages from off-campus
G. Recording a new greeting
The system will provide detailed instructions to complete each.
A. Transferring Calls: To transfer a call to another internal station: Depress Flash (or the hook switch on single-line phones); Listen for tone; Dial desired number; Announce call; hang up Call is now transferred B. Call Pick-Up: To answer a ringing telephone in your work group, depress the Group Pick-Up button on you phone. Only members of your assigned pick-up group can intercept calls for other group members. To add more extensions to you assigned pick-up, please contact Telecommunications at telecomm@ramapo.edu or extension 4700 For non-digital phones, dial *4 to answer another ringing station. C. Call Hold: Call hold allows you to place a call on hold at your instrument. If you have a single-line phone (no date/time display), when you place a call on hold your line remains free enabling you to place or receive another call. If you have multi-line instrument, when you place a call on hold, it is held on that line and no other calls can be placed or received on that line. To enable you to use the line, consider using “Park” (see D below). 1. For single-line phones: While a call is being held on your single-line station, you may still originate, receive, and transfer calls.
General For the most part, this procedure applies to work that has a continuous, ongoing nature. It may not be needed for volunteers performing tasks on an occasional basis. If there is any question as to the applicability of the procedure, call the People Operations and Employee Resources Department (POERD) for clarification.
Volunteer Form (PDF) June 30, 2008
Visit the HR web page, Benefits. On-the-job accidents lead to time lost from work and costly medical bills and add to staffing problems. More importantly, they can lead to personal, disabling injuries. In that light, all employees are urged to exercise extreme caution in the performance of their duties and to recognize that it is an individual responsibility to utilize safe and healthy practices on the job, thus avoiding injury. Instances of unsafe conditions should be reported to the supervisor and/or the People Operations and Employee Resources Department (POERD). If an accident does occur, specific procedures must be followed. All work-related injuries must be reported to the supervisor and the People Operations and Employee Resources Department (POERD) immediately, but in no case later than five (5) calendar days from the date of the accident. If these offices are closed, Public Safety must be notified. In addition, a New Jersey Accidental Injury or Occupational Disease form must be completed. Failure to do so may jeopardize entitlement. Unless treatment is required at a hospital emergency room, employees may only use physicians to whom they are referred by the People Operations and Employee Resources Department (POERD) (or the Public Safety Department outside normal business hours). Treatment by physicians other than those authorized by the College will not be compensable. All of the above provisions must be carefully adhered to in the event of work-related injuries so that employee entitlement will not be adversely affected and so that medical care can be rendered effectively and quickly. Workers’ Compensation Workers’ Compensation laws are “no fault” laws designed to ensure that employees who are injured or disabled on the job are provided with fixed monetary awards, eliminating the need for litigation. New Jersey Workers’ Compensation law provides medical treatment, wage replacement and permanent disability compensation to employees who suffer job-related injuries or illnesses, and death benefits to dependants of workers who have died as a result of their employment. If an injured employee is disabled for a period of more than seven days, the employee will be eligible to receive temporary total benefits at a rate of 70% of the employee’s average weekly wage, not to exceed 75% of the Statewide Average Weekly Wage (SAWW), or fall below the minimum rate of 20% of the SAWW. These benefits are provided during the period when an employee is unable to work and is under medical care. All work related injuries or illnesses must be reported to your supervisor and the People Operations and Employee Resources Department (POERD) immediately, but in no case later than 24 hours after the incident. If these offices are closed, Public Safety must be notified. If urgent medical care is required, the employee should go to the emergency room of a local hospital and explain that the medical problem falls under the category of workers’ compensation. During the next business day, an accident report must be completed in the People Operations and Employee Resources Department (POERD). Outpatient treatments or treatments done as follow-up to emergency care will only be authorized when first reviewed and approved by the People Operations and Employee Resources Department (POERD) and when performed by physicians selected by the College. Failure of the employee to comply with these provisions will result in compensation claims being denied. All employees are urged to exercise extreme caution in the performance of their duties and to recognize that it is an individual responsibility to utilize safe and healthy practices on the job, thus avoiding injury. Instances of unsafe conditions should be reported to the supervisor and/or the People Operations and Employee Resources Department (POERD).
If you have a work-related injury or illness, you will be referred to a participating Horizon physician. By using these health care professionals, you will receive prompt and appropriate medical care. Additionally, a Horizon nurse case manager will assist you during your recovery and through your return to work. When you report the injury to People Operations and Employee Resources Department (POERD), we will provide you with a Workers’ Compensation ID Card and help you make arrangements for medical care with a Horizon personal care physician. You must use the Horizon medical providers if you experience a job-related injury or illness. These providers have been carefully selected because of their professional ability to give you the medical care you need to recover rapidly and return to work safely. We hope you do not experience a work-related illness or injury. However, if you do, Horizon will enhance your recovery process. Please feel free to call the People Operations and Employee Resources Department (POERD) at extension 7502 for clarification of any of these matters. SG July 27, 2010
Please refer to the full text of the Workplace Violence Policy on the People Operations and Employee Resources Department (POERD) web page.
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