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Brand Language

Ramapo

Voice and Tone

Each story we tell should have both a clear purpose and an authentic tone that feels distinctly like Ramapo. A helpful first step for any communicator is to commit the personality words to memory, as a reference. Then, use the following writing tips as a stylistic gauge.

Writing tips

1. Be clear and concise

The most effective messages are uncomplicated. Rather than getting hung up on academic language or marketing jargon, write clearly and in a straight-forward tone.

2. Know your audience

The Ramapo College of New Jersey brand will be communicated to lots of different audiences, with different needs. Before you start writing, know who it is you’re aiming to connect with.

3. Make it all about “You”

Use the second-person “you” or “your” to engage and motivate the reader. While everything you write will feel like it’s about us, in reality, it’s about them.

4. Say one thing well

Every tweet, pamphlet, headline, or blurb should have one distinct message. Get to the point and refrain from sending mixed messages, so that your audience knows how to act on the information you’re giving them.

5. Focus on the new

We have a great story behind us; but our willingness to look forward and explore new ways of doing things is our strength. Express our curious and optimistic spirit by talking about the great things our faculty, students, and alumni are doing to break new ground.

6. Provide a benefit

What’s in it for the reader? If you can’t answer this question, it’s time to pause and reconsider the piece.

7. Back it up

Our storytelling should feature relevant points of pride, statistics, testimonials, and emotion — but use them to support our messaging, not as a substitute for it.

8. Give the reader something to do

Always provide a single, clear call to action.

9. Be human

Our students, faculty, and alumni are the best examples of the work we’re doing. Highlight their stories, their wins, and the challenges they face as part of the fabric of the Ramapo College of New Jersey story.

10. Be bold, not brash

We have a lot to be proud of — and it’s okay to tout our successes. The key is to make sure our messaging is bold and confident, rather than brash or cocky.

Ramapo

On-Brand Word Bank

Photos and graphics are not the only way to convey the Ramapo College brand. The words we choose and the manner in which we write also show our brand in action. Using the aforementioned writing tips, including these words as needed will verbally identify the Ramapo College brand.

Curriculum

  • Innovative
  • Forward-thinking
  • Modern
  • Explorative
  • Dynamic
  • Outside-the-box
  • Hands-on

Community

  • Collaborative
  • Connected
  • Tight-knit
  • Energetic
  • Optimistic
  • Spirited
  • Bold
  • Unafraid of change

Faculty

  • Mentoring
  • Encouraging
  • Accessible
  • Experienced

Campus

  • Picturesque
  • Safe
  • Welcoming
  • Home base
  • “Easy access to NYC”
On-Brand Writing Tip

When writing on-brand, incorporate some of these words as appropriate for the topic about which you are writing. Do not overwhelm the copy with all or most of these words; rather, use them strategically for impact.

On/Off Brand Text Exercise

Choose one of the three options that best reflects the updated brand visual and verbal language.

EXERCISE 1

Option 1

At Ramapo, we offer a traditional approach to the liberal arts that encourages discussion and reflection, giving our students the skills to think deeply, communicate effectively, and see things differently.

× This example fails to get across the boldness in our personality.
We could fix this by explaining our approach to the liberal arts as ‘modern’ or ‘innovative’ (rather than ‘traditional’), and using more expansive words to describe our curriculum – like exploration, open-mindedness, and open discussion (rather than reflection or deep thinking, which are inward-focused).

Option 2

At Ramapo, we offer a rigorous liberal arts education that encourages open discussion, collaboration, and scholarly inquiry; giving our students the confidence to see and do things differently.

× Much better but it’s not the best.
Pros: We mention ‘open discussion’ and ‘collaboration’, which are both great terms to use — and ‘see and do things differently’ is very on-brand.
Cons: We describe our approach to the liberal arts as ‘rigorous’, which may be partly true, but it still fails to get across our modern and different approach. And, we use the term ‘scholarly inquiry’, which is much too stuffy and traditional for our brand.

Option 3

At Ramapo, we offer a modern approach to the liberal arts that encourages open discussion and exploration, giving our students the confidence to explore their interests, speak their minds, and see things in bold new ways.

✓ Best Example
We hit on our ‘modern approach’ to the liberal arts, we use expansive terms like ‘open discussion’, ‘exploration’ and ‘explore their interests’, and we also get at the boldness of our Ramapo community – our students are unafraid to ‘speak their minds’ and ‘see things in bold new ways.’

Ramapo

EXERCISE 2

Option 1

RCNJ graduate Brandee Chapman spent a month hiking and camping through six different states as part of Ramapo’s Pacific Northwest program; fueling her interest in environmental conservation. Now, she is State Trails Coordinator for the Department of Environmental Conservation. #wearercnj

× This example is great — but it’s not distinctive.
It gets across the major details (what Brandee did at Ramapo and how it shaped her current career) — but there is no on-brand language in here.

Option 2

RCNJ graduate Brandee Chapman was bold enough to spend a month hiking and camping through six different states as part of Ramapo’s Pacific Northwest program; a new experience that sparked her passion for environmental conservation. Now, she runs a one-woman show as State Trails Coordinator for the Department of Environmental Conservation in New Jersey. #RCNJ

✓ Best Example
We’ve made subtle tweaks to the language to get our boldness across – ‘Brandee Chapman was bold enough to…’, ‘a new experience that sparked her passion’, and ‘she runs a one woman show’. We’ve also included a hashtag which, albeit simple, is ownable for Ramapo and aligned with the new brand.

Option 3

RCNJ graduate Brandee Chapman spent a month hiking, camping, and learning about local reservations, fisheries and historical sites as part of Ramapo’s Pacific Northwest program; sparking a connection with and love for the environment. Now, she is doing what she loves as State Trails Coordinator for the Department of Environmental Conservation. #RamapoCollege

× This example is a little more detailed than the first one, but it’s too touchy-feely for Ramapo’s bold brand.
We use terms like ‘a connection with and love for the environment’ and ‘doing what she loves’ (neither are bad things to say; but there’s no bold language in here to convey Ramapo’s brave/explorative outlook.) We do use on-brand language in the hashtag ‘live and learn boldly’ – but, a hashtag is of little use if it isn’t recognizable as Ramapo College. We should try to include the word ‘Ramapo’ or ‘RCNJ’ in there to make it ownable.

Social Media Tip

When using hashtags, use camel case, which means capitalizing the first letter of each word so hashtags are more readable.
Examples: #RamapoCollege, not #ramapocollege and #WeAreRCNJ, not #wearercnj. For more information about social media best practices, visit
ramapo.edu/social-media.

Ramapo

Sample Headline Bank

Brand headlines can be used in various tactics for Ramapo College of New Jersey at the brand level. Each headline ties back to Ramapo’s brand essence and brand pillars. They can serve as calls to action or copy on advertisements (billboards, digital ads, light pole banners, etc.), and are intended to demonstrate how the Ramapo brand messaging can be brought to life in various ways.

See
your potential / your career /
yourself
in bold
new ways.

Learn /
Think /
Live
Boldly.

Education, undaunted.

Education,
unlimited.

Education, unparalleled.

Learn
collaboratively.

Think
curiously.

Speak
confidently.

Be bolder than the status quo.

Bold doesn’t look back.

Bold [research
initiative here]
.

e.g. Bold Fights Childhood Cancer. / Bold Explores Greener Transport Alternatives. / Bold Increases Access to Education.

Be bold enough to ask the big questions.

[Subject area here], emboldened.

e.g. Education, emboldened. / Engineering, emboldened. / Performing arts, emboldened.

Headline Generation Exercise

Brainstorm a few ideas for each of the headline constructs below.

Bold (research initiative here).

Examples:

Bold Fights Childhood Cancer.

Bold Explores Greener Transport Alternatives.

Bold Increases Access to Education.

See _________ in bold new ways.

Examples:

See your potential in bold new ways.

See your career in bold new ways.

See yourself in bold new ways.

What other words could be used here?

Be bolder than the status quo.

Example:

Be bolder than 9-to-5.(for an article discussing an entrepreneurial student)

How else could we use this?

What are some examples of ‘status quo’ things, and how does Ramapo do things differently?